Shipping policy
Shipping policy:
- Processing time 3-6 business day.
- Orders placed on weekends or holidays are processed the next business day.
- After processing and roasting, delivery typically takes 1-2 weeks depending on your location.
Once you order has been shipped and handed to the carrier, Ay Bendito Coffee is not responsible for:
- Lost packages
- Stolen packages
- Shipping delays
- Packages marked as delivered but not received
Customers must contact the shipping carrier directly to resolve these issues. We will always provide a tracking number so you can follow your package.
Address Accuracy( Customer Responsibility)
Customers are fully responsible for entering a correct and complete shipping address at checkout.
Ay Bendito Coffee is not responsible for:
- Packages delivered to the wrong address due to customer error
- Lost packages caused by an incorrect or incomplete address.
- Reshipping fees for packages return to us
- Refunds for orders shipped to the wrong address provided by the customer.
If a package is returned to us due to an incorrect address, the customer must pay an additional fee to have it reshipped.